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How to inquire about trading order execution?
If a client has concerns about the execution of their trading orders, such as the open / close direc
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Test Live Account Rules and FAQ
Kindly refer to the following steps:
Step 1
Submit Fresh ticket and provide the following i
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How to extend a demo account's validity?
Kindly refer to the following steps:
Step1
Obtain approval from HOD and submit Fresh ticket.
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How to retrieve an archived trading account for tax purposes?
If the client requests to retrieve the account statement of an archived account., kindly refer to th
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How to investigate an abnormal trader?
Send the following information to trading.taipei@vtmarkets.com to initiate an investigation:
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How to handle an abnormal trader?
The very first things to know:
The Sales team decides how to handle most of the abnormal traders
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Test Live Account Clean-Up Rule
Last Trading Activity: If there is no trading activity for more than 2 months, the account will be
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PAMM User Guide and FAQ
Please refer to the attchments. The documents can be provided to the clients.