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How do clients download the VT Markets app?
Instruct clients to log into the Client Portal and
click on "Download" or scan the QR code to downlo
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What should clients do if they do not receive the SMS code?
The
SMS code usually arrives within a minute after clicking "Send SMS
code."
If there is a de
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What does the "account cannot trade" error message mean on the VT Markets App?
This error message is usually due to incomplete ID verification.
Kindly check the clie
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What should clients do if they see the "Please try again in a few minutes" error message?
This error occurs when the password has been entered incorrectly too many times.
Clien
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How should clients resolve the "invalid token" error or connection issues on the VT Markets App?
This
issue can occur after a long idle session or if using multiple devices for
login. Guide the cli
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How can clients open an additional account on the VT Markets App?
Kindly refer to the following steps:
Step 1
Navigate to the "Order Page" and click "Acc
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How can clients unlink their phone number from the VT Markets App?
To remove a phone number, follow these steps:
Step 1
Open the app and click on "Profile"
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What is the validity period of a demo account and how can clients reset their demo account balance?
Demo accounts are valid for 90 days from the creation date.
If the demo account expire